Our Story

I am just so thrilled to bring the best in their field in one place for you and your employees to receive the best training possible, meet your experts who will be sharing their knowledge and expertise so you can have happy employees, happy customers and thriving businesses.

“Nurturing a truly caring service culture isn’t easy but it is the only way to have a thriving business, with happy employees, happy customers and happy bottom lines.”

Claire Boscq-Scott

WHO ARE THE EXPERTS?

Working with Global experts to bring you the best Customer Experience Training.

Meet Our Team

TRANSFORM – CARE – ENTHUSE

Our Team
thomas-mundia-trainer-claire-boscq-scott-bqb-cx-institute

Thomas Mundia

nats-levi-bqb-cx-institute-trainer-claire-boscq-scott

Nats Levi

james-dodkins-claire-boscq-scott-collaboration

James Dodkins

Claire Boscq-Scott

Claire Boscq-Scott

The Busy Queen Bee (The BQB)
Glenda

Glenda Rivoallan

Founder Club Soulgenic
Jennie-kitching-nlp-expert-hypnotherapy

Jennie Kitching

Hypnosis and NLP Trainer and Practitioner
Natalia Urgen

Natalia Ugren

The BQB CX Certified Slovenia Trainer
Jane

Jane Morel-Orchard

The BQB CX Certified Trainer Jersey