Customer service is not a department: it’s a philosophy to be embraced by every employee…
Whether you are on the front line or in the back office, in financial or hospitality industry, all employees need training to enable a service of service excepted by your customers. Those training courses have been designed to give you, employees and middle-management staff, the tools to feel happier in yourselves, in your environment resulting in better performances and delivering exceptional customer experiences every time your customers walk through your doors.
This Customer Service online training course is a 12 modules’ programme, helping you to put the customers in the middle of everything you do, understand their needs so you can deliver exceptional customer experience consistently.
I am on mission to help as many employees as I can to Thrive at work, there you are now getting access to this incredible course, NORMAL PRICE: $420 – BUY TODAY, ONLY $198 YES, THAT’S RIGHT… That is only $16 per module!
You will receive the BQB Certification of attendance at the end of your training programme and logo to use in your CV if you want.
WHAT WILL YOU GET?
12 Buzzing Modules
6 hours of Videos
Over 20 downloadable templates, excel documents, cheat sheets
Free access to the Private Facebook group ‘Caring Service Culture Movement’
Work at your own pace in your own space
Practical exercises to be completed at the end of each modules
Practical learning experience with live project work and examples.
Receive a FREE copy of Thriving by Caring E-Book
Support & updates
WHO IS IT FOR?
Suitable for all front facing and back office employees
Employee and Middle-Management
All industries from retail to public services
WANT TO TRY IT OUT? CLICK ON MODULE 1: ‘WHO ARE OUR CUSTOMERS’ AND ACCESS IT FOR FREE…