Join the B-Hive and start buzzing with us. Every month you will get...
Private ECX Business Hive community access:
- 2 hours LIVE group coaching with Q&A on one of our 4 main topics
- Experts interview videos unlocked
- Access to our ‘Secret’ Facebook page, CBS Business Hive
- Blogs & vlogs updates
- Exclusive members library with business templates, exercises, workbooks, etc.
- Discounts on products and services
PLUS 3 BONUSES (worth $300)
- 5x C.A.R.E framework online training modules (worth $125)
- Your e-Copy of my book Thriving by Caring (worth $12.88) the ultimate reading companion to show you how you can bring more care into your business and every actions you take.
- PLUS exclusive quarterly SURPRISES… (worth $200)
What will I be talking to you about??
To really understand where you are in your business, you will be asked to fill in my ECX Business Diagnostic Assessment (worth $3,000), so I can understand your needs and respond to your challenges.
As the No 5 Global Customer Experience Gurus, my ultimate goal is for you and your team to deliver service excellence, so that’s what we will aim to do.
We will follow my ECX Waggle Dance… if you haven’t heard of the Waggle Dance, BEE ready to buzz… this is the method I have developed to improve 4 business function areas:
and your Customers.
I will guide you through my ECX Method™, a methodology specifically design to help businesses to thrive by putting their employees and customers at the heart of everything that they do, in order to achieve a real Caring Service Culture and drive real business benefits for your company.