Jersey employees, are you ready to...

Feel better in yourself, your environment and deliver better Exceptional Customer Experiences?

Yes, we are...

TRANSFORM - CARE - ENTHUSE

customer-experience-institute-training

TIME FOR TRANSFORMATION…

Book one module on its own, however we would recommend to book the whole 12 weeks’ programmes for the best transformation.

We can also provide the programmes at your workplace, should you wish for us to facilitate 1/2 day, a full day or 2 days workshop, please contact Claire,  to arrange onsite training programmes.

We can put a programme to suit your needs, should you wish 2 modules of mindfulness, 2 modules of customer service, 2 modules of networking and 2 modules of NLP, this can be arranged just pick what module would suit your company best at this moment in time.

 

CONTACT CLAIRE BOSCQ-SCOTT 

Need further details on the training programmes or want to create your own programme, contact Claire:

contact@thebusyqueenbee.com

or mobile: + 44 7797 828950

 

 

 

WE'VE OUTLINED ALL THE AVAILABLE PROGRAMMES TO HELP YOU DELIVER EXCEPTIONAL CUSTOMER EXPERIENCE

Module1
CUSTOMER SERVICE BY CARING PROGRAMME

Customer Service by Caring 12 weeks’ programme will be helping employees to put the customers in the middle of everything they do, understand their needs so they can deliver exceptional customer experience consistently.

READ THE FULL PROGRAMME DESCRIPTION HERE.

 

 

Module2
NETWORKING EFFECTIVELY PROGRAMME

Bringing a better balance to Networking, this 12 weeks’ programme will be helping employees to create and nurture relationships:

READ THE FULL PROGRAMME DESCRIPTION HERE.

 

Module3
MINDFULNESS FOR WELL-BEING

Showing your employees how to be more present in the moment, increasing their mental and emotional well-being.

READ THE FULL PROGRAMME DESCRIPTION HERE.

 

Module4
ENVIRONMENTAL PSYCHOLOGY

A healthier environment will affect your employees’ performances and your customers’ experience, learn how to create a more harmonious workplace. This is a 6 weeks’ programme:

READ THE FULL PROGRAMME DESCRIPTION HERE.

 

Module5
Neuro Linguistic Programming

Learn Neuro-linguistic programming (NLP) to improve  your  verbal and non-verbal communications, personal development, sales techniques and get your unconscious mind working with your conscious mind.

READ THE FULL PROGRAMME DESCRIPTION HERE.

 

MEET OUR JERSEY TRAINERS

jane-customer-experience-trainer-jersey-channel-islands

Jane Morel-Orchard is a fully qualified trainer, running her own company, Jersey English Training Skill, Jane is joining the team of BQB Accredited trainers and will bring her enthusiasm and energy to the Customer Service, Networking and Feng Shui modules.

 

 

 

glenda-rivoallan-mindfulness-expert

 

 

Glenda Rivoallan herself will be running the Mindfulness course and will share her wealth of experience during that 12 weeeks’ programme.

 

 

 

12hrs CIPD certificate AT THE END OF THE PROGRAMME

Book your training courses with us and claim hours towards your CIPD.

CUSTOMER SERVICE PROGRAMME
£295
12 weeks
  • 1 hour per week for 12 weeks
  • Training materials
  • a Free copy of The Busy Queen Bee E-Book Thrive with the Hive

Via Paypal


NETWORKING PROGRAMME
£295
12 Weeks
  • 1 hour per week for 12 weeks
  • Training materials
  • a Free copy of The Busy Queen Bee E-Book Thrive with the Hive

Via Paypal




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