Boost your Social Media Skills
COURSE DESCRIPTION This Social Media course has been designed to offer an understanding of how small business owners, solopreneurs, entrepreneur need to use social…
HOW TO BECOME A MYSTERY SHOPPER
COURSE DESCRIPTION Measuring customer service tells a business what level of service they are delivering. It highlights what is excellent and pinpoints areas where…
Mystery Shopping Online Training Course
COURSE DESCRIPTION Develop & roll out your own Mystery Shopping programme! Imagine delivering exceptional customer experiences, not once, not twice but every time your…
Become a Certified NLP Practitioner
COURSE DESCRIPTION Discover the power of NLP (Neuro-Linguistic Programming) and become a Certified NLP Practitioner yourself so you help people live better lives. We…
C.A.R.E Framework, Personal Mastery Training
COURSE DESCRIPTION With disturbing employees engagement figures published in by Deloitte, where 88% of all people who work in this U.S feel they work…
B-Hive – Business Mastery Group
Welcome to your Virtual Business Group, a chance to be coached by myself, Claire Boscq-Scott, No 5 Global Customer eXperience Gurus, supporting you to…
ACCREDITED CUSTOMER EXPERIENCE SPECIALIST
The first choice certification for CX DISRUPTORS!
Confidence matters
COURSE DESCRIPTION Self-confidence is important because it is inextricably tied to competence. Let’s develop this aspect in you so your customers know that you have…
Complaint Handling
COURSE DESCRIPTION Learn techniques to confidently speak to an unhappy customer and turn a challenging situation into a positive experience and turn those unhappy…